Refund Policy

Thank you for choosing comicsaas.fr for your POS Subscription software needs. We strive to ensure your satisfaction with our services. However, if you are not entirely satisfied with your purchase, we’re here to help.

Refund Eligibility

We offer a 7-day refund period for our POS Subscription software from the date of purchase. To be eligible for a refund, you must meet the following criteria:

1. You have requested a refund within 7 days of the purchase date.
2. You have not violated our Terms of Service or Acceptable Use Policy.
3. You have provided a valid reason for the refund request.

How to Request a Refund

To request a refund, please contact our support team at sales@comicsaas.fr with your refund request and the reason for your dissatisfaction. We may ask for additional information to better understand your concerns and improve our services for the future.

Refund Process

Once your refund request is received and approved, we will process the refund to the original method of payment within 3 business days. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider’s policies.

Exceptions

We reserve the right to refuse refunds in the following circumstances:

1. If the refund request is made after the 7-day refund period has expired.
2. If you have violated our Terms of Service or Acceptable Use Policy.
3. If you have already received a refund for the same subscription in the past.

Contact Us

If you have any questions about our refund policy or need further assistance, please don’t hesitate to contact us at support@comicsaas.fr.